Legal
Website Terms of Use
bycordo.com
Operated by: By Cordo
Effective Date: 1 April 2026
Last Updated: 1 April 2026
These Website Terms of Use (“Terms”) govern your access to and use of the By Cordo website located at bycordo.com (the “Site”). By visiting or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
These Terms apply to all visitors, including prospective clients, casual browsers, and any other individuals who access the Site. They are separate from and do not govern the relationship between By Cordo and paying clients, which is governed by the By Cordo Service Level Agreement.
1. About This Site
1.1 Who We Are
The Site is operated by By Cordo, a personal concierge and life management service registered in the Netherlands. References to “By Cordo”, “we”, “our”, or “us” in these Terms refer to that entity.
1.2 Purpose of the Site
The Site is provided for informational purposes only. It describes the services offered by By Cordo and allows prospective clients to learn about the service and book an introductory call. Nothing on the Site constitutes an offer, contract, or guarantee of services.
2. Acceptance of Terms
2.1 Agreement to Terms
By accessing or using the Site in any way, including browsing, submitting a form, or booking a call, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are using the Site on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
2.2 Changes to Terms
We may update these Terms at any time. The date of the most recent update is noted at the top of this document. Continued use of the Site after any update constitutes acceptance of the revised Terms. We recommend checking this page periodically.
3. Permitted and Prohibited Use
3.1 Permitted Use
You may use the Site for lawful, personal, non-commercial purposes. You may:
- Browse and read the content on the Site;
- Submit an enquiry or book an introductory call;
- Share links to the Site for legitimate purposes.
3.2 Prohibited Use
You may not:
- Use the Site in any way that violates applicable law or regulation;
- Attempt to gain unauthorised access to any part of the Site, its servers, or any systems connected to the Site;
- Use automated tools (scrapers, bots, crawlers) to extract content from the Site without our prior written consent;
- Transmit any unsolicited or unauthorised advertising or promotional material;
- Post or transmit any content that is defamatory, offensive, harmful, or otherwise objectionable;
- Attempt to interfere with or disrupt the operation, security, or integrity of the Site;
- Misrepresent your identity or affiliation in any communication submitted through the Site.
4. Intellectual Property
4.1 Ownership
All content on the Site, including but not limited to text, copy, brand name, logo, wordmark, visual design, graphics, layout, colour scheme, and any other materials, is owned by or licensed to By Cordo and is protected by applicable intellectual property laws. The By Cordo name, logo, and wordmark are proprietary to By Cordo.
4.2 No Licence Granted
Nothing on the Site grants you any broad licence or right to use By Cordo's intellectual property, except as expressly set out in Section 4.3 below. You may not reproduce, copy, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Site or its content without our prior written consent.
4.3 Limited Personal Use
You may view and print content from the Site solely for your own personal, non-commercial use, provided you do not remove any copyright or proprietary notices.
4.4 Feedback
If you submit suggestions, feedback, or ideas about the Site or our services, you grant By Cordo a non-exclusive, royalty-free, perpetual licence to use and incorporate that feedback without any obligation to you.
5. No-Reliance Disclaimer
5.1 Informational Only
The content on the Site is provided for general informational purposes only. It does not constitute professional advice of any kind, including legal, financial, medical, or tax advice. You should not rely on any content on the Site as a substitute for professional advice specific to your circumstances.
5.2 No Guarantee of Accuracy
We make no representations or warranties, express or implied, that the content on the Site is accurate, complete, current, or free from error. We reserve the right to update, correct, or remove content at any time without notice.
5.3 No Guarantee of Availability
We do not guarantee that the Site will be available at all times or that it will be free from interruptions, errors, or security vulnerabilities. We may suspend, withdraw, or restrict access to the Site at any time without notice.
5.4 Third-Party Links
The Site may contain links to third-party websites or resources. These links are provided for your convenience only. We do not endorse, control, or accept responsibility for the content, privacy practices, or availability of any third-party site. Accessing any linked site is entirely at your own risk.
6. Limitation of Liability
6.1 Exclusion of Liability
To the maximum extent permitted by applicable law, By Cordo and its operator shall not be liable to you or any third party for any loss or damage arising out of or in connection with:
- Your access to or use of the Site, or any inability to access or use the Site;
- Any reliance placed on the content of the Site;
- Any errors, omissions, or inaccuracies in the content of the Site;
- Unauthorised access to or alteration of your data transmitted through the Site;
- Any content submitted by you or other users through the Site;
- Any third-party website accessed via a link on the Site.
6.2 No Consequential Loss
In no event shall By Cordo be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, data, business, or goodwill, arising out of or related to your use of or inability to use the Site, even if we have been advised of the possibility of such damages.
6.3 Cap on Liability
To the extent any liability is found to exist, the total aggregate liability of By Cordo to you in connection with the Site shall not exceed EUR 100 (one hundred euros).
6.4 Visitor Responsibility
You are solely responsible for ensuring that your use of the Site complies with applicable law and does not infringe the rights of any third party.
7. Privacy and Data
7.1 Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, and protect any personal data you provide through the Site, including when you book an introductory call or submit an enquiry form.
7.2 Cookies
The Site may use cookies or similar technologies to improve your experience. By continuing to use the Site, you consent to the use of cookies in accordance with our Privacy Policy. You may disable cookies through your browser settings, though this may affect Site functionality.
7.3 GDPR
By Cordo processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR). We apply these European privacy standards to all users and clients, regardless of location. All visitors and users, regardless of their location, have the right to access, rectify, erase, restrict, and port their personal data. To exercise any of these rights, contact us at info@bycordo.com.
8. Disclaimers
8.1 As-Is Basis
The Site and its content are provided on an “as is” and “as available” basis without any warranty of any kind, express or implied. To the fullest extent permitted by law, By Cordo disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8.2 No Professional Relationship
Visiting the Site, submitting an enquiry, or booking an introductory call does not create a professional, contractual, or client relationship between you and By Cordo. No such relationship is formed until a Service Agreement has been signed by both parties.
8.3 Testimonials
Any testimonials or client statements on the Site represent individual experiences and are not a guarantee of results. Outcomes vary based on individual circumstances.
9. Governing Law and Jurisdiction
9.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. This applies to all visitors regardless of their country of residence or the location from which they access the Site.
9.2 Jurisdiction
Any dispute arising out of or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts of Utrecht, the Netherlands.
9.3 EU Consumer Rights
If you are a consumer based in the European Union, you may also have rights under the mandatory consumer protection laws of your country of residence. Nothing in these Terms is intended to limit those rights.
10. General
10.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and By Cordo regarding your use of the Site. They supersede all prior agreements or understandings relating to the same subject matter.
10.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
10.3 No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it on a future occasion.
10.4 Contact
If you have any questions about these Terms, please contact us at:
By CordoUtrecht, The Netherlands
info@bycordo.com
bycordo.com