Support

The byCordo app

The byCordo app is free. It contains no in-app purchases, no subscriptions and no prices, and nothing in the app is unlocked by a payment.

Every new account includes 4 hours of work by a human assistant, free of charge, available for 30 days. The 30 days start when your assistant first logs completed work, so the clock does not run before anyone has worked for you. The trial ends when the 4 hours are used or the 30 days have passed, whichever comes first.

When the trial ends, new assistant work pauses. Your account, app access, tasks, messages, calendar and history stay available, and you can keep reviewing the work that was done and messaging your assistant.

Signing in

Sign-in uses a single-use six-digit code sent to your email address. There is no password. If the code does not arrive, check your spam folder first, then email us and we will help.

Deleting your account

You can delete your byCordo account and its data yourself in the app: open the Account tab and choose Delete account and data. This removes your account, tasks, messages, calendar entries and notification settings, and signs you out on this device.

Backups and records we are legally required to keep are deleted or anonymised within 30 days, as described in our Privacy Policy. If you cannot reach the app, email us and we will delete the account for you.

Company details

By Cordo, the Netherlands. Chamber of Commerce (KvK) number 42019309. Contact: info@bycordo.com.